Known Device-specific Video Issues in Marrow
Please note: These errors are device-specific, meaning that a fool-proof resolution can only be achieved by the device manufacturer. Unfortunately, Marrow might not be able to help. As of now, only a selected number of users are affected, we are constantly monitoring and trying to fix these issues on the go.
Marrow Videos work seamlessly without issues in 99.8% of devices. Issues might happen in 0.2% of devices whose manufacturers are yet to support certain basic hardware requirements and security protocols such as DRM which are necessary for a seamless experience.
| Issue | Platform | Device |
|---|---|---|
| Video lag at higher Speeds | Android | Samsung Tab A Samsung galaxy A7 realme Mi A3 Poco M series Honor Pad 5 Vivo Y series Redmi note 7,8,9 Oppo A53 realme 8s Samsung Galaxy A30 realme 6,7 series Oneplus (old devices like 3T) |
| Video blackout while using split screen | Android | Samsung galaxy s6 lite |
| Video Blackout | Android | Samsung tab A7, Tab A, Tab S7 and S6 Samsung Galaxy M20, M21, M30, M11 Redmi Note 4 OnePlus 6T |
| VIDERR-1537-101 (coded failed) | Android | OnePlus 6 realme narzo Vivo V21 Samsung galaxy Tab A Redmi 9 Power Redmi Note 8 realme 7 POCO F1 Tab A7 Lite |
| Auto logout from the devices | Android iOS | Samsung galaxy Tab A7 (mostly) iPad |
| VIDERR-1535 FF4-codec failed | Android | huawei mediapad m5 lite OnePlus devices like 6, 7 and 7T devices |
| VIDERR-1520 there was problem playing the video | Android | Redmi note 7 OnePlus 6 Redmi note 8 pro realme 8 Redmi note 5 Redmi Note 7 Pro Infinix X69 OnePlus 6T Redmi note 8 pro |
| Unable to play video as error “VIDERR 1539 GGG DECRYPT ERROR” | Android | Samsung Tab Samsung Galaxy Tab A7, S7+, S7, S7 FE |
| VIDERR-1522 playback expired (Happens on downloaded Videos also) | Android | moto G4 OnePlus 6 Redmi Note 9 Pro Max Galaxy M21 Samsung galaxy Tab A Samsung Galaxy Tab A7 Redmi Note 5 Pro |
| VIDERR-1541 Playback error | Android | realme C11 Redmi Y2 |
What is DRM?
DRM or Digital Rights Management are standard security measures that are implemented to provide a streamlined watching experience and to keep our Videos and your devices secure and uncompromised. This implementation is widely used by the majority of subscription-based services (like Amazon, Netflix, Hotstar) that stream media to your devices.
Can I use Lenovo smart tab10 fhd plus
Can you please tell me what is the reply to you from marrow because I am also using Lenovo m10 fhd plus
Hi, did you buy Lenovo Tab M10 HD 2nd Gen? Is it compatible with Marrow? I am planning to buy it
Does it work well even on 2x in Samsung galaxy tab a10.1?
Hi, did you buy Samsung Galaxy A10.1? Is it compatible to run Marrow? I am planning to buy it
Does it works on s7 tab?
Can I use marrow app properly on Samsung Galaxy A7 tab?
Can I use Samsung S7 tablet for marrow??
Yes you can use. I HARDLY HAVE ANY ISSUES WITH THE SAME DEVICE.
I am not able to watch in 3× in my iPad can u guys helpe
Same as you on iphone
Iam using marrow on samsung A32 device (6gb ram)
And videos at 2x are not running smoothly
Can I use marrow on Huawei mediaPad M5 Lite 10?
Video lag at higher Speeds – for this issue I’ve found a solution. Install Floating Timer app (i downloaded it first to set timer for custom module). Then open it and set up the timer and let te timer float on the corner of your screen. Now open and play any Marrow video. The video plays smoothly at higher speed.
buddy you are a life safer, thanks a ton. This works on y Samsung A7 Tab
Buddy you are literally a life saver 😐. This works on Redmi note 11 pro plus. Thanks a lot
Thank you so much! It really did work for me on my Redmi note 11 pro!
Thanks it worked for honor pad 5
Thank u soooooooo much it really worked u r life saver ,i m glad to know this worked for my realme pro
Thanks a lot yaar !!! This really worked out very well for me
Bro you really are a life saver .. this small advice really creates big ripples ..thanks a lot
How to use 2.5x and 3x speed in video lectures?