Marrow Support

Edition 6 6

• I have ordered E6 notes, when will it be dispatched?
• Edition 6 is now live! How do I access it?/ Why only certian subject videos are live?
• Will I be automatically upgraded to Edition 6?
• How can I access E6 softcopy notes on the app?
• Will my progress be retained after Edition 6 launch?

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General Questions 13

• I am unable to submit the "Year Of Admission" on the app?
• My friend/peer has received the Revision & MED80 PDF notes. Why have I not received it/Why am I not able to download it?
• How do I use Marrow to plan my preparation effectively?
• 6 months plan have been launched- How I can purchase them?
• I want to change my phone number associated with Marrow?

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Marrow Notes 4

• Is soft copy available for all users?
• Will notes be available for purchase for Plan B or Free users?
• I am finding it difficult to read the soft copy of Notes. Sometimes the letters are too small. Can I expand it?
• Will Notes be shipped to countries outside India?

Subscription & Refunds 14

• Can I purchase Marrow Plans by Installment / EMI ?
• How can the price be so low or high?
• What will happen to my Pro plan if I lose my phone or buy a new phone?
• If I change my registered mobile number with Marrow, does it affect my account in any manner?
• Is there a discount? If so, how do I apply?

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QBank 9

• Can I get the PDF of QBank modules?
• Can I reset my QBank and start over?
• What is Schema and how to use it?
• Can I solve QBank module more than once?
• Are questions of the Test Series distinct from those of QBank?

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Renew 4

• My plan is expiring, I want to renew it. What is the best discount available?
• If I renew my plan now, will I be auto upgraded to Edition 6 when it is launched?
• How can I renew my current Marrow Plan?
• What will happen to my remaining validity if I renew my plan/Will my plan start immediately post purchase or after my existing plan ends?

Videos 10

• Can I watch Marrow videos on my laptop/desktop?
• Can I get access to PPT or notes used in the video?
• Can I see the same video multiple times?
• Can I watch videos offline?
• When I try to play the video, it shows "Your device is not supported". What should be done?

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Device and Account 9

• Can I use Marrow in more than one device?
• What are the devices that Marrow is compatible with?
• I am trying to cast the Marrow videos on a larger screen, but it is blank. What do I do?
• What type of documents are required for Verification?
• Can I use Marrow without providing ID proof?

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Test Series 17

• Can I retake a test?
• Can I take the Marrow Test Series on my Laptop or desktop?
• Can I reset Marrow Tests and start over?
• How many tests are there right now?
• When is the ideal time to take a grand test?

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Intern Mode 5

• What is intern mode?
• Who should use Marrow in Intern Mode?
• Is this a revision tool?
• How do I activate Intern Mode?
• Will Intern Mode have new videos?

Help & Support 5

• Do you have any WhatsApp group or Facebook group for doubts and discussions?
• Can I ask subject doubts?
• Can we reach the faculty directly?
• Will Marrow assist with rank counselling?
• How do I reach Marrow?