Help & Support

What is Plan C-LE?
Plan C-LE is a special Limited Edition Plan C, which assures you coverage until NEET-PG 2025. This will give you a guaranteed extension of your plan in case...
Fri, 15 Mar, 2024 at 5:23 PM
Can existing Pro users purchase Plan C-LE?
Yes, Plan C-LE is also available for existing Pro users. Pro users who are eligible for RENEW discount, will receive it at an additional 10% discounted pric...
Fri, 15 Mar, 2024 at 5:26 PM
What are the different plans as well as the best discounts available?
We offer three plans to support your exam preparation: 1. Plan C - Videos + QBank + Test Series (most recommended) 2. Plan B - QBank + Test Series 3. Plan ...
Fri, 15 Mar, 2024 at 5:07 PM
I'm having trouble with my payment, what should I do?
It’s essential to have a stable internet connection and to ensure all payment details are accurate for a successful transaction. If the problem persists, ki...
Mon, 23 Oct, 2023 at 9:17 PM
I cannot access my Pro account after successful login.
It could be because you have logged into a free account and you cannot access the Pro content. You can try logging into your Marrow Account using your regis...
Mon, 23 Oct, 2023 at 9:27 PM
Is Marrow available on Laptop?
Laptops/desktops are not currently supported by the Marrow App (for security reasons). Marrow WebPage can be used to solve QBank and Grand Tests. Please cli...
Sun, 2 Apr, 2023 at 6:53 PM
How to change my email ID associated with Marrow?
We do not have the option to change the email ID for security reasons. Your email ID is considered the only identification that says this account belongs to...
Thu, 23 Mar, 2023 at 8:47 PM
I want to change my phone number associated with Marrow.
To update your phone number, please email legal@marrowmed.com using "Phone number change" as the subject line. Also, share information about the f...
Thu, 23 Mar, 2023 at 8:51 PM
I still have other doubts and need support.
We can be reached by email at support@marrowmed.com. You can also call us at +917071274274 Mon-Sun between 9 am to 8 pm. Our friendly support team is ready ...
Thu, 23 Mar, 2023 at 8:59 PM